IT Support Hotline: 0736889880
✅ No Contract Required • Pay Monthly
CERTIFIED IT SUPPORT EXPERTS

Reliable IT Support & Maintenance For Kenya

Keep your business running smoothly with our professional IT support services. Reduce downtime by 95% and focus on what matters most.

98%
Client Satisfaction
30 min
Avg. Response Time
2 hrs
Avg. Resolution Time
24/7
Support Availability

The High Cost of IT Downtime

Average cost of downtime: KES 50,000+ per hour for businesses
Lost productivity from staff waiting for IT fixes
Missed deadlines and customer dissatisfaction
Data loss from lack of proper backups
Security breaches from outdated software

Our IT Support Solution

Proactive maintenance prevents 95% of issues
Fast response times (30 min - 4 hours)
Expert team with local experience
Monthly cost as low as KES 8,000
24/7 emergency support available
Save Up To 40%

Compared to hiring full-time IT staff

Flexible IT Support Plans

Choose the support level that fits your needs. All plans include proactive maintenance.

Basic Support

Small businesses, startups

Up to 10 devices

KES 8,000/month
Response: 4 business hours
  • Remote technical support
  • Basic troubleshooting
  • Software installation
  • Virus removal
  • Email support (9AM-5PM)
  • Monthly system check
MOST POPULAR

Pro Support

Medium businesses, schools

Up to 25 devices

KES 25,000/month
Response: 2 business hours
  • Unlimited remote support
  • On-site visits (2/month)
  • Network monitoring
  • Security updates
  • Phone & WhatsApp support (8AM-8PM)
  • Weekly system checks
  • Backup management
  • IT consultation

Enterprise Support

Large organizations, institutions

50+ devices

KES 75,000+/month
Response: 30 minutes
  • 24/7 priority support
  • Unlimited on-site visits
  • Dedicated support engineer
  • Advanced security management
  • IT strategy planning
  • Regular staff training
  • Disaster recovery planning
  • Quarterly IT audits
  • Custom SLA agreements
PAY-PER-INCIDENT OPTION

Need One-Time IT Support?

Don't need monthly support? We offer pay-per-incident services for one-time IT issues, setup, or consultations. Perfect for occasional needs.

From KES 2,500
Per incident/visit
Request One-Time Service

Our IT Support Services

Comprehensive IT services to keep your technology running smoothly

Computer Repairs

Laptop, desktop, and server repairs

  • Hardware diagnostics
  • Component replacement
  • Data recovery
  • Performance tuning

Network Support

WiFi, LAN, and internet troubleshooting

  • Network diagnostics
  • Router configuration
  • Internet connectivity
  • VPN setup

Software Services

Installation, updates, and troubleshooting

  • OS installation
  • Software updates
  • License management
  • Driver updates

Security Services

Protection against threats and breaches

  • Antivirus installation
  • Firewall setup
  • Security patches
  • Malware removal

Device Support

Printers, scanners, and peripherals

  • Printer setup
  • Scanner configuration
  • Driver updates
  • Troubleshooting

Cloud & Backup

Data protection and cloud services

  • Backup setup
  • Cloud migration
  • Data recovery
  • Storage management

Benefits of Our IT Support

95% Less Downtime

Proactive maintenance reduces system failures

Fast Response

Quick resolution of IT issues

Cost Savings

Reduce IT expenses by up to 40%

Expert Team

Certified technicians with local experience

Industries We Support in Kenya

Schools & Universities
Corporate Offices
Healthcare Facilities
Retail & Supermarkets
Manufacturing Plants
Government Offices
Non-Profit Organizations
Co-working Spaces

On-Demand IT Services

Device Repair Services

Laptops
KES 1,500+
Diagnosis + Repair
Desktops
KES 2,000+
Diagnosis + Repair
Printers
KES 1,000+
Diagnosis + Repair
Servers
KES 5,000+
Diagnosis + Repair
Request Device Repair

Setup & Installation

New PC Setup
KES 1,500/device
One-time service
Software Install
KES 500/app
One-time service
Network Setup
KES 3,000+
One-time service
Data Migration
KES 2,500+
One-time service
Request Setup Service

Get a Free IT Assessment

Let our experts analyze your IT infrastructure and provide recommendations to improve performance, security, and reliability.

Comprehensive system health check
Security vulnerability assessment
Performance optimization review
Backup & recovery evaluation
IT budget analysis
Detailed report with recommendations

No obligation • Professional assessment • Detailed report included

GetAxe.Tech IT Support & Maintenance

Professional IT support services across Kenya

Emergency support available 24/7 • Response within 30 minutes for critical issues
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